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Pastiche Plant-Based Hot Sauces (Hodedo)

Introduction

  1. Welcome to the Pastiche Plant-based Hot Sauce webshop. By accessing and using our website, you agree to be bound by the following terms and conditions. Please read these terms and conditions carefully before using our website.

Products

  1. We strive to provide accurate descriptions and images of all products listed on our website. However, we cannot guarantee that the descriptions and images are always accurate and complete. We reserve the right to change the product descriptions, images, and prices at any time without notice.

Orders

  1. When you place an order on our website, you will receive an email confirmation with the details of your order. This confirmation does not constitute acceptance of your order. We reserve the right to refuse or cancel any order at any time for any reason.

Payment

  1. We accept payment by Google Pay or iDeal. Payment must be made in full at the time of purchase. We do not offer any credit or payment plans.

Shipping

  1. We ship our products within 3 working days of receiving your order. Shipping times may vary depending on your location. We are not responsible for any delays or damage that may occur during shipping.

Returns and Refunds

  1. We strive to provide high-quality products and services. If you are not satisfied with your purchase, please contact us within one week of receiving your order. We will work with you to resolve any issues or provide a refund if necessary.

Privacy Policy

  1. We value your privacy and are committed to protecting your personal information. Please read our privacy policy for more information.

Intellectual Property

  1. All content on our website, including images, text, and logos, is protected by copyright and other intellectual property laws. You may not use or reproduce any content on our website without our written consent.

Limitation of Liability

  1. We are not liable for any damages, including but not limited to, indirect, incidental, or consequential damages, arising from your use of our website or your purchase of our products.

Governing Law and Jurisdiction

  1. These terms and conditions are governed by the laws of The Netherlands. Any disputes arising from these terms and conditions will be resolved in the courts of Amsterdam, Netherlands.

Amendments

  1. We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of our website constitutes acceptance of the updated terms and conditions.

By using our hot sauce webshop, you agree to these terms and conditions. If you have any questions or concerns, please contact us.

Privacy & Cookie Statement

 

Privacy Statement

 

Pastiche Plant-based Hot Sauces, with its registered office in Amsterdam, is responsible for the data processing as stated in this privacy statement.

Contact details:
Pastiche Plant-based Hot Sauce (Hodedo)
Bataviastraat 52A
1095 EW Amsterdam, the Netherlands
claude@pasticheplantbased.nl

Personal data we process.

Pastiche Plant-based Hot Sauces processes your personal data because you use our services and/or because you provide these data to us. Below is an overview of all the personal data we process:

  • First and last name
  • Address details, country
  • Language
  • Telephone number
  • Email address
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone.
  • Data about your activities on our website
  • Internet browser and device type
  • Location data
  • Bank account number

Special and/or sensitive personal data we process.

Our website and/or service has no intention of collecting data about website visitors who are younger than 16 years of age, unless they have permission from parents or guardians. However, we cannot check whether a visitor is over 16 years of age. We recommend, therefore, that parents are involved in their children's online activities in order to prevent data from being collected about children without parental consent. If you believe that we have collected personal data about a minor without consent, please contact us at claude@pasticheplantbased.nl and we will delete those data.

For what purpose and on what basis do we process personal data?

Pastiche Plant-based Hot Sauces processes your personal data for the following purposes:

  • To process your payment
  • To send you our newsletter
  • To call or email you if this is necessary to perform our services.
  • To inform you about changes to our services and products.
  • To offer you the possibility to create an account.
  • To deliver goods and services to you.
  • Pastiche Plant-based Hot Sauces analyses your behaviour on the website in order to improve the website and to tailor the range of products and services to your preferences.
  • Pastiche Plant-based Hot Sauces tracks your browsing behaviour on various websites, which allows us to tailor our products and services to your needs.
  • Pastiche Plant-based Hot Sauces also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

How long do we store personal data for?

Pastiche Plant-based Hot Sauces stores your personal data for no longer than is strictly necessary to achieve the purposes for which your data are collected. We apply the following retention periods for the following (categories of) personal data:

Personal Data Reason Retention period
First and last name To address you appropriately when returning your call or sending you a message by email or by post Indefinite period
Gender To be able to address you appropriately Indefinite period
Address details To be able to deliver the goods to you that you bought through the webshop. Indefinite period
Date of birth To execute an order. Indefinite period
Telephone number To call you in special cases about your order details. Indefinite period
Bank account number To process your payments or any refunds. Indefinite period
Email address To reply to you or, if you have given your consent, to send you, our newsletter. Indefinite period
Location data To determine the transport costs Indefinite period
Data about your activities on our website For analysis for the purpose of website optimisation 14 months
Internet browser/device type For analysis for the purpose of website optimisation 14 months

 

Sharing personal data with third parties

Pastiche Plant-based Hot Sauces only provides personal data to third parties if this is necessary for the performance of the agreement with you, or in order to comply with a legal obligation.

Cookies, or similar technologies, we use.

Pastiche Plant-based Hot Sauces uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you visit this website for the first time. Pastiche Plant-based Hot Sauces uses cookies with a purely technical functionality. They ensure that the website functions properly and that your preferred settings, for example, are remembered. These cookies are also used to make the website function properly and to optimise it. In addition, we place cookies that track your browsing behaviour so that we can offer you tailored content and advertisements. When you visited our website for the first time, we informed you about these cookies and asked you for your consent to place them. You can opt out of cookies by changing the settings of your internet browser so that it no longer stores cookies. In addition, you can delete all information previously stored through your browser's settings. For more information, see the various websites listed at the bottom of this Cookie Statement. Cookies are also placed on this website by third parties. These include advertisers and/or social media companies.

For more information about cookies, please see our Cookie Statement below.

Statistical research

Pastiche Plant-based Hot Sauces aims to provide you with websites and/or applications of the highest quality. This requires Pastiche Plant-based Hot Sauces to conduct regular statistical research, allowing it to make changes to its websites and/or applications, where necessary.

Pastiche Plant-based Hot Sauces may use your data for this statistical research. Only specially designated employees of Pastiche Plant-based Hot Sauces have access to your data for this purpose. The results of the research are always aggregated. This means that the data in the research results cannot be traced back to you personally.

Access, modify or delete data

You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw any consent for the data processing or to object to the processing of your personal data by Pastiche Plant-based Hot Sauces and you have the right to data transferability. This means that you may submit a request to us to send the personal data that we have about you in a computer file to you or to another organisation you have specified. You may send a request for access, correction, deletion, data transfer of your personal data or a request for the withdrawal of your consent or objection to the processing of your personal data to claude@pasticheplantbased.nl would also like to point out that you have the option of lodging a complaint with the national supervisory authority, the Data Protection Authority.

How we secure personal data

Pastiche Plant-based Hot Sauces is committed to the protection of your data and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised alteration. If you feel that your data are not secure, or if there are indications of misuse, please contact us at claude@pasticheplantbased.nl.

Pastiche Plant-based Hot Sauces has taken the following measures to protect your personal data:
- Security software, such as a virus scanner and firewall.
- TLS (formerly SSL). We send your data via a secure internet connection. You can tell by the "https" address bar and the padlock in the address bar.
- DNSSEC is an additional security (addition to DNS) for converting a domain name (#company_website) to the linked IP address (server name); it is provided with a digital signature. You can have this signature checked automatically. In this way we prevent you from being redirected to a false IP address.

Questions?

If you have any questions about this Cookie & Privacy Statement, please send us a message using the contact form.

 

Cookie Statement

 

What is a cookie?

We make use of cookies on this website. A cookie is a small simple file that is sent with pages of this website [and/or Flash applications] and stored by your browser on the hard drive of your computer. The information stored therein may be returned to our servers on a subsequent visit.

Which cookies does Pastiche Plant-based Hot Sauces use and for what purpose?

Use of necessary cookies

The use of a necessary cookie enables us to recognise you when you visit our website again. The website can therefore be specially tailored to your preferences. If you have given permission for the placing of cookies, we can also remember this by means of a cookie. This way, you do not have to reselect your preferences, saving you time and making the use of our website more pleasant. You can delete necessary cookies via the settings of your browser.

Use of session cookies

By using a session cookie we can see which parts of the website you have viewed during this visit. This enables us to adapt our service as much as possible to the browsing behaviour of our visitors. These cookies are automatically deleted once you close your web browser.

Our own tracking cookies

With your consent, we place a cookie on your equipment, which can be retrieved as soon as you visit a website from our network. This enables us to know that, in addition to our website, you have also visited the relevant other website(s) from our network. The profile created as a result is not linked to your name, address, email address and the like, but only serves to tailor advertisements to your profile, so that they are as relevant as possible for you.

Tracking cookies from our advertisers

With your consent, our advertisers place tracking cookies on your equipment. They use these cookies to keep track of the pages from their network you visit, in order to create a profile of your online browsing behaviour. This profile is partly created on the basis of comparable data they receive from your visit to other websites in their network. This profile is not linked to your name, address, email address and the like, as known to us, but only serves to tailor advertisements to your profile, so that they are as relevant as possible for you.

Google Analytics

Our website is used to place a cookie belonging to the US firm Google, as part of the Analytics services. We use this service to keep track of and receive reports on how visitors use the website. Google may disclose these data to third parties in the event that it is legally obliged to do so, or insofar as third parties process data on its behalf. We have no influence on this. We have not given Google permission to use the obtained analytics information for other Google services.

The information Google collects is anonymised to the extent possible. By default, your IP address is not included. If you give your consent for the use of your IP address, your website visit will be registered up to the level of place of residence. The collected data are transferred to and stored by Google on servers in the United States. Google abides by the Privacy Shield principles and is a member of the Privacy Shield programme of the U.S. Department of Commerce. This implies an adequate level of protection for the processing of any personal data.

Microsoft Clarity
Microsoft Clarity is a valuable tool we utilize in partnership with Microsoft Advertising to enhance your website experience and promote our products and services. By employing behavioral metrics, heatmaps, and session replay, we gain insights into how you engage with our website. This allows us to make improvements, tailor our offerings, and optimize your browsing experience. To gather website usage data, we employ both first and third-party cookies, as well as other tracking technologies. These tools enable us to gauge the popularity of our products and services, monitor online activity, and safeguard against fraudulent or security-related concerns. Furthermore, this data assists us in refining our advertising efforts.

We want to assure you that we prioritize your privacy. Any personally identifiable information is masked, ensuring that your data remains anonymous and protected.

By utilizing Microsoft Clarity, we gain a comprehensive understanding of your website interactions, including session replays and heatmaps. This detailed information enables us to optimize our purchase funnel and streamline your path to completing a purchase.

For more information regarding Microsoft's data collection and usage practices, we encourage you to refer to the Microsoft Privacy Statement.

By using our website, you consent to the collection and utilization of data by both us and Microsoft. We appreciate your agreement and value your participation in improving our services through these analytics tools.

Social Modules

Our website contains sections to promote ("like") or share web pages on social networks such as Facebook (Meta), Instagram (Meta) and LinkedIn. These modules work by means of pieces of code that come from Meta or other social media platforms. Cookies are placed by this code. We have no influence on that. Please read the privacy statements of Facebook and LinkedIn and other social media platforms (which may be regularly amended) to learn what they do with your (personal) data they process by means of these cookies.

The data they collect are anonymised to the extent possible. The data are transferred to and stored by Facebook, Google and LinkedIn on servers in the United States. LinkedIn, Meta and Google commit to the Privacy Shield principles and are affiliated with the Privacy Shield programme of the U.S. Department of Commerce. This implies an adequate level of protection for the processing of any personal data.

Cookies placed.

The following cookies are placed from Pasticheplantbased.nl:

Cookie Source Purpose Expiry
_ga Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years
_ga_# Google Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. 2 years
c.gif Microsoft Clarity Collects data on the user’s navigation and behavior on the website. This is used to compile statistical

reports and heatmaps for the website owner.

Session
CLID Microsoft Clarity Collects data on the user’s navigation and behavior on the website. This is used to compile statistical

reports and heatmaps for the website owner.

1 year
ads/ga-audiences Google Used by Google Ads to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. session
td Google Registers statistical data on users' behaviour on the website. Used for internal analytics by the website

operator.

Session
_rdt_uuid Reddit Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor 's preferences. 3 months
ANONCHK Microsoft Clarity Registers data on visitors from multiple visits and on multiple websites. This information is used to measur e the efficiency of advertisement on websites. 1 day
wc_cart_hash_# pasticheplantbased.nl Unclassified Persistent
wc_fragments_#

 

pasticheplantbased.nl Unclassified session
_clck Microsoft Clarity Collects data on the user’s navigation and behavior on the website. This is used to compile statistical repo rts and heatmaps for the website owner. 1 year
_clsk

 

pasticheplantbased.nl Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. 1 day
_cltk Microsoft Clarity Registers statistical data on users' behaviour on the website. Used for internal analytics by the website op erator. Session
MR Bing.com & Microsoft Clarity Used to track visitors on multiple websites, in order to present relevant advertisement based on the

visitor's preferences.

7 days
MUID Bing.com & Microsoft Clarity Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID

across many Microsoft domains.

1 year
rp.gif Reddit Necessary for the implementation of the Reddit.com's share-button function. Session
SM Microsoft Clarity Registers a unique ID that identifies the user's device during return visits across websites that use the sam e ad network. The ID is used to allow targeted ads. Session
SRM_B

 

Bing.com Tracks the user’s interaction with the website’s search-bar-function. This data can be used to present the

user with relevant products or services.

1 year

 

 

Right to access and rectification or erasure of your data

You have the right to request access to and rectification or erasure of your data. For more information, please see our contact page. To prevent abuse, we may request you to identify yourself adequately. In the case of access to personal data linked to a cookie, you must submit a copy of the relevant cookie together with your request. You can find this in your browser settings.

Enabling, disabling, and deleting cookies

More information about enabling, disabling, and deleting cookies in your browser can be found in the instructions and/or by using the Help function of your browser.

You can easily change the cookie preferences you chose when you first visited the website.

Deleting tracking cookies placed by third parties.

Some tracking cookies are placed by third parties that display advertisements to you via our website, among other things. You can delete these cookies centrally via Your Online Choices (website: see under More information about cookies), so that they are not placed again on a third-party website.


MORE INFORMATION ABOUT COOKIES?

You can find more information about cookies on the following websites:

Consumentenbond (consumer's agency): What are cookies?

Consumentenbond: What is the purpose of cookies?

Consumentenbond: Deleting cookies

Consumentenbond: Disabling cookies

IAB Europe: Background European Cookie Act

Your Online Choices: A guide to online behavioural advertising


Questions?

If you have any questions about this Privacy and Cookie Statement, you can send us a message using the contact form.

 

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