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Pastiche Plant-Based Hot Sauces (Hodedo)

Introduction

Welcome to the webshop of Pastiche Plant-Based Hot Sauce. By accessing and using our website, you agree to the following terms and conditions. Please read these terms carefully before using our website.

Products

We strive to provide accurate descriptions and images of all products on our website. However, we cannot guarantee that the descriptions and images are always accurate and complete. We reserve the right to change product descriptions, images and prices at any time without notice.

Orders

When you place an order on our website, you will receive an email confirmation with the details of your order. This confirmation does not constitute acceptance of your order. We reserve the right to refuse or cancel any order at any time and for any reason.

Payment

We accept payment via Google Pay or iDeal. Payment must be made in full at the time of purchase. We do not offer credit or payment plans.

Shipping

We ship our products within 3 business days of receiving your order. Shipping times may vary depending on your location. We are not responsible for any delays or damage that may occur during the shipping process.

Returns and Refunds

We strive to provide high-quality products and services. If you are not satisfied with your purchase, please contact us within one week of receiving your order. We will work with you to resolve any issues or offer a refund if necessary.

Privacy Policy

We value your privacy and are committed to protecting your personal information. Please read our privacy policy for more information.

Intellectual Property

All content on our website, including images, text and logos, is protected by copyright and other intellectual property rights. You may not use or reproduce any content on our website without our written permission.

Limitation of Liability

We will not be liable for any damages, including but not limited to indirect, incidental or consequential damages, arising from your use of our website or your purchase of our products.

Applicable Law and Jurisdiction

These terms and conditions are governed by the laws of the Netherlands. Any disputes arising from these terms and conditions shall be settled by the courts of Amsterdam, The Netherlands.

Changes

We reserve the right to update or modify these terms and conditions at any time without notice. Your continued use of our website constitutes acceptance of the updated terms and conditions.

By using our hot sauce webshop, you agree to these terms and conditions. If you have any questions or concerns, please contact us.

Privacy & Cookie Statement

Privacy Statement

Pastiche Plant-based Hot Sauces, with its registered office in Amsterdam, is responsible for data processing as stated in this privacy statement.

Contact details: Pastiche Plant-based Hot Sauce (Hodedo) Aalsmeerweg 109-2 1059 AG Amsterdam, the Netherlands claude@pasticheplantbased.nl

Personal data we process

Pastiche Plant-based Hot Sauces processes your personal data because you use our services and/or because you provide it to us. Below is an overview of all the personal data we process:

  • First name and last name
  • Address data, country
  • Language
  • Phone number
  • Email address
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone.
  • Data about your activities on our website
  • Internet browser and device type
  • Location details
  • Bank account number

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data on website visitors under the age of 16, unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. We therefore recommend that parents be involved in their children's online activities to prevent the collection of data without parental consent. If you believe that we have collected personal information about a minor without consent, please contact us at claude@pasticheplantbased.nl and we will delete this information.

For what purpose and on what basis do we process personal data?

Pastiche Plant-based Hot Sauces processes your personal data for the following purposes:

  • Processing your payment
  • Sending out our newsletter
  • Contacting you by phone or email as necessary for our services.
  • Informing you of changes to our services and products.
  • Allowing you to create an account.
  • Deliver goods and services to you.
  • Analyze your behavior on the website to improve the website and tailor the range of products and services to your preferences.
  • Tracking your browsing habits across different websites to tailor our products and services to your needs.
  • Pastiche Plant-based Hot Sauces also processes personal data if we are legally required to do so, such as data we need for our tax return.

How long do we keep personal data?

Pastiche Plant-based Hot Sauces stores your personal data no longer than is strictly necessary to fulfill the purposes for which your data is collected. We use the following retention periods for the following (categories of) personal data:

Personal data Reason Retention period First name and surname To address you appropriately when calling you back or sending you a message by e-mail or by post Unlimited period Gender To address you appropriately Unlimited period Address data To be able to deliver the goods purchased through the webshop to you Unlimited period Date of birth To execute an order Unlimited period Phone number To call you in special cases about your order details Unlimited period Bank account number To process your payments or any refunds Unlimited period E-mail address To reply to your message or, if you have consented, to send you our newsletter Unlimited period Location data To determine shipping costs Unlimited period Data about your activities on our website For analysis for website optimization 14 months Internet browser/device type For analysis for website optimization 14 months

Sharing personal data with third parties

Pastiche Plant-based Hot Sauces only provides personal data to third parties if this is necessary for the execution of the agreement with you, or to comply with a legal obligation.

Cookies, or similar techniques, that we use

Pastiche Plant-based Hot Sauces uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Pastiche Plant-based Hot Sauces uses cookies with technical functionality only. They ensure that the website works properly and that your preference settings, for example, are remembered. These cookies are also used to make the website function properly and optimize it. We also place cookies that track your browsing habits so that we can provide customized content and advertisements. When you first visited our website, we informed you about these cookies and asked your permission to set them. You can opt out of cookies by changing the settings of your Internet browser so that it no longer stores cookies. In addition, you can also delete all previously stored information through your browser settings. For more information, please visit the various websites listed at the bottom of this Cookie Statement. Cookies are also placed on this website by third parties, including advertisers and/or social media companies.

For more information about cookies, see our Cookie Statement below.

Statistical research

Pastiche Plant-based Hot Sauces strives to provide you with websites and/or applications of the highest quality. This requires Pastiche Plant-based Hot Sauces to conduct regular statistical research so that it can make changes to its websites and/or applications as needed.

Pastiche Plant-based Hot Sauces may use your data for this statistical research. Only specially designated employees of Pastiche Plant-based Hot Sauces have access to your data for this purpose. Survey results are always aggregated. This means that the data in the survey results cannot be traced back to you personally.

Access, modification or deletion of data

You have the right to access, make corrections or delete your personal data. In addition, you have the right to withdraw any consent to data processing or object to the processing of your personal data by Pastiche Plant-based Hot Sauces, and you have the right to data portability. This means you can request that the personal information we have about you be sent in a computer file to you or to an organization you designate. You may send a request for access, correction, deletion, data transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data to claude@pasticheplantbased.nl. We also want to emphasize that you have the option of filing a complaint with the national supervisory authority, the Personal Data Authority.

How we secure personal information

Pastiche Plant-based Hot Sauces is committed to protecting your data and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized alteration. If you believe that your information is not secure, or if there are indications of misuse, please contact us at claude@pasticheplantbased.nl.

Pastiche Plant-based Hot Sauces has taken the following measures to protect your personal data:

  • Security software, such as a virus scanner and firewall.
  • TLS (formerly SSL). We transmit your data via a secure Internet connection. You can tell by the "https" in the address bar and the lock in the address bar.
  • DNSSEC is an additional security (addition to DNS) for converting a domain name (#company_website) to its associated IP address (server name); it is provided with a digital signature. You can have this signature checked automatically. This way we prevent you from being redirected to a fake IP address.

Questions?

If you have any questions about this Cookie and Privacy Statement, please send us a message using the contact form.

Cookie Statement

What is a cookie?

We use cookies on this website. A cookie is a small simple file sent with pages of this website [en/of Flash-applicaties] and stored by your browser on your computer's hard drive. The information stored therein may be sent back to our servers on your next visit.

What cookies does Pastiche Plant-based Hot Sauces use and for what purpose?

Use of necessary cookies

The use of a necessary cookie allows us to recognize you when you revisit our website. Thus, the website can be customized specifically to your preferences. If you have given permission for cookies to be set, we may also remember this through a cookie. This way, you don't have to reselect your preferences, which saves you time and makes using our website more pleasant. You can delete necessary cookies through your browser settings.

Use of session cookies

By using a session cookie, we can see which parts of the website you viewed during this visit. This allows us to adapt our service as much as possible to the browsing behavior of our visitors. These cookies are automatically deleted as soon as you close your web browser.

Our own tracking cookies

With your permission, we place a cookie on your device that can be retrieved when you visit a website on our network. This allows us to know that you have visited the relevant other website(s) in our network in addition to our website. The profile this creates is not linked to your name, address, email address and the like, but only serves to tailor ads to your profile so that they are as relevant to you as possible.

Tracking cookies from our advertisers

With your permission, our advertisers place tracking cookies on your device. They use these cookies to track which pages of their network you visit, to create a profile of your online browsing habits. This profile is created in part based on similar data they receive from your visit to other websites in their network. This profile is not linked to your name, address, email address and the like, as known to us, but serves only to tailor ads to your profile so that they are as relevant to you as possible.

Google Analytics

Our website places a cookie from the American company Google as part of its Analytics services. We use this service to track visitor behavior on the Web site and receive reports on how visitors use the Web site. Google may disclose this data to third parties if it is legally required to do so, or to the extent that third parties process data on their behalf. This is beyond our control. We have not given Google permission to use the analytical information obtained for other Google services.

The information collected by Google is anonymized as much as possible. Your IP address is not included by default. If you consent to the use of your IP address, your website visit is recorded down to the level of place of residence. The data collected is transferred to and stored by Google on servers in the United States. Google adheres to Privacy Shield principles and is a member of the U.S. Department of Commerce's Privacy Shield program. This implies an adequate level of protection for the processing of personal data.

Microsoft Clarity Microsoft Clarity is a valuable tool we use in partnership with Microsoft Advertising to enhance your website experience and promote our products and services. By applying behavioral metrics, heatmaps and session replays, we gain insight into how you interact with our website. This allows us to make improvements, tailor our offers and optimize your browsing experience. To collect website usage data, we use both first-party and third-party cookies, as well as other tracking technologies. These tools allow us to measure the popularity of our products and services, monitor online activity and protect against fraudulent or security-related concerns. In addition, this information helps us refine our advertising efforts.

We want to assure you that we prioritize your privacy. All personally identifiable information is masked so that your data remains anonymous and protected.

By using Microsoft Clarity, we get a comprehensive understanding of your interactions with the website, including session replays and heatmaps. This detailed information allows us to optimize our purchase funnel and streamline your path to completing a purchase.

For more information about Microsoft's data collection and use practices, we encourage you to consult Microsoft's privacy policy.

By using our website, you consent to the collection and use of data by both us and Microsoft. We value your agreement and appreciate your participation in improving our services through these analytics tools.

Social Modules

Our website includes sections to promote ("like") or share web pages on social networks such as Facebook (Meta), Instagram (Meta) and LinkedIn. These modules work using code snippets taken from Meta or other social media platforms. Cookies are set by this code. We have no control over that. Please read the privacy statements of Facebook and LinkedIn and other social media platforms (which may change regularly) to find out what they do with your (personal) data they process through these cookies.

The data they collect are anonymized as much as possible. The data is transferred to and stored by Facebook, Google and LinkedIn on servers in the United States. LinkedIn, Meta and Google adhere to Privacy Shield principles and are members of the U.S. Department of Commerce's Privacy Shield program. This implies an adequate level of protection for the processing of personal data.

Posted cookies.

The following cookies are set from Pasticheplantbased.co.uk:

 

_ga Google

Records a unique ID that is used to generate statistical data about how visitors use the website.

2 jaar

ga# Google

Used by Google Analytics to collect data on the number of times a user has visited the website, as well as data from the first and most recent visit.

2 jaar

c.gif Microsoft Clarity

Collects data about user navigation and behavior on the website. This is used to provide statistical

compile reports and heatmaps for the website owner.

Sessie

CLID Microsoft Clarity

Collects data about user navigation and behavior on the website. This is used to provide statistical

compile reports and heatmaps for the website owner.

1 jaar

ads/ga-audiences

Google Used by Google Ads to re-engage visitors who are likely to convert to customers based on the visitor's online behavior across different websites. session td Google

Records statistical data about users' behavior on the website. Used for internal analysis by the website-

operator.

Sessie

_rdt_uuid Reddit

Used to track visitors across multiple websites to present relevant ads based on visitor preferences.

3 maanden

ANONCHK Microsoft Clarity

Records data on visitors from multiple visits and on multiple websites. This information is used to evaluate the

measure efficiency of advertisements on websites.

1 dag

wc_cart_hash_# pasticheplantbased.co.uk

Unspecified Persistent wc_fragments_# pasticheplantbased.co.uk Unspecified session _clck Microsoft Clarity

Collects data about user navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner.

1 jaar

_clsk pasticheplantbased.co.uk

Records statistical data about users' behavior on the website. Used for internal analysis by the website operator.

1 dag

_cltk Microsoft Clarity

Records statistical data about users' behavior on the website. Used for internal analysis by the website operator.

Sessie

MR Bing.com & Microsoft Clarity

Used to track visitors across multiple websites to present relevant ads based on visitor preferences.

7 dagen

MUID Bing.com & Microsoft Clarity

Widely used by Microsoft as a unique user ID. The cookie enables user tracking by synchronizing the ID across many Microsoft domains.

1 jaar

rp.gif Reddit

Necessary for implementation of Reddit.com's share-button feature.

Sessie

SM Microsoft Clarity

Records a unique ID that identifies the user's device during recurring visits to websites using the same ad network. The ID is used to allow targeted advertisements.

Sessie

SRM_B Bing.com

Tracks user interaction with the website's search bar function. This data can be used to present relevant products or services to the user.

1 jaar

Right to access and correct or delete your data

You have the right to request access to and correction or deletion of your data. For more information, please see our contact page. To prevent misuse, we may ask you to adequately identify yourself. In the case of access to personal data linked to a cookie, you must submit a copy of the cookie in question along with your request. You can find this in your browser's settings.

Enabling, disabling and deleting cookies

More information about enabling, disabling and deleting cookies in your browser can be found in the instructions and/or using your browser's Help function.

You can easily change the cookie preferences you chose when you first visited the website.

Removing tracking cookies placed by third parties.

Some tracking cookies are placed by third parties that, among other things, display advertisements to you through our website. You can delete these cookies centrally via Your Online Choices (website: see under More information about cookies), so that they are not placed again on a third-party website.

MORE INFORMATION ABOUT COOKIES?

You can find more information about cookies at the following websites:

Consumers Union: What are cookies?

Consumers Union: What is the purpose of cookies?

Consumer Association: deleting cookies

Consumer Association: disabling cookies

IAB Europe: Background to the European Cookie Act

Your Online Choices: A Guide to Online Behavioral Advertising

Questions?

If you have any questions about this Privacy and Cookie Statement, please send us a message using the contact form.

 

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